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Global Finishing Solutions provides ongoing customer and technical support for its customers on Spray Booths, Paint Booths, Large Equipment and Large Vehicle Booths, Body Shop Refinishing Spraybooths, Finishing Systems, Aviation Paintbooths, Industrial Finishing Equipment.
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You can reach a technical service representative during regular business hours by calling one of the following phone numbers. You may leave a message on the voice mail system, and someone will get back to you as soon as possible. If you prefer to send a fax, please be sure to indicate the correct department on your fax.
Automotive Refinish Technical Services:
Carrollton, Texas Office
800-468-5872, opt. 5
fax: 972-389-5296
Industrial, Aviation and Systems Technical Services:
Osseo, Wisconsin Office
800-848-8738, opt. 5
fax: 715-597-2193
When you are requesting information, require technical assistance or replacement part information, it is important to know the following information BEFORE calling : Model Number, Serial Number, Part Number, Part Description and Quantity, Purchase Order Number or Credit Card Number, Preferred Shipping Method (UPS, Federal Express, Truck, Air, etc.) and Complete Shipping and Billing Address. You can find the Model Number and Serial Number of your product on the ID Plate located on your product.
Returning Parts
- All goods to be returned for credit or exchange must be accompanied by a Return Goods Authorization form. Call Global Finishing Solutions to request form. Goods are subject to a 30% handling charge.
- Special non-stock items can be accepted only with the approval of our suppliers and are subject to any additional handling and restocking charges.
Availability and Service
Critical operational parts for productions and customer safety will be shipped overnight when possible.
Operation and Maintenance Manuals
Global includes an electronic copy of the operation & maintenance manual with each job. You may purchase additional electronic or printed manuals by contacting technical service.
Other Services provided upon request:
- Installation questions
- Arrange for an installation
- Arrange for a service call
- Notify Global Finishing Solutions of undelivered parts or other shipment problems
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