TECHNICAL SUPPORT

Global Finishing Solutions provides ongoing customer and technical support for all of our manufactured products. Whether you have questions about operating your GFS equipment or are in need of an emergency repair, our trained customer service technicians are available to address any questions/concerns you may have.

Contact Technical Support

phone: 715-597-8352
Fax: 715-597-8818
techservices@globalfinishing.com

Returning Parts

  • All goods to be returned for credit or exchange must be accompanied by a Return Goods Authorization form. Contact GFS to request a form.
  • Goods are subject to a 30% handling charge.
  • Special non-stock items are accepted only with the approval of our suppliers, and are subject to additional handling and restocking charges.

Availability

  • Critical operational parts for production and customer safety will be shipped overnight when possible.

Operation and Maintenance Manuals

  • GFS includes an electronic copy of the Operation & Maintenance manual with each job. You may purchase additional electronic or printed manuals by contacting Technical Support.

We can also help you with:

  • Installation questions
  • Arranging an installation
  • Arranging a service call
  • Undelivered parts or other shipment issues

To ensure the fastest service possible, please provide as much information as possible to our technical support representatives. Model numbers, serial numbers, part numbers, sales order numbers, purchase order numbers and drawing numbers can be helpful.

Disclaimer: Product configurations are subject to change without notice

Copyright 2017 Global Finishing Solutions LLC | 12731 Norway Road, Osseo, WI 54758 | 800-848-8738